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Key2IP Elevate
COMPANY MESSAGING

Take Business Texting to a New Level

Give customers the ability to conveniently communicate with your business via SMS, MMS, and phone.
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Fast Customized Responses
Send customers instant, customized responses directly from subject matter experts.
Effective Communications
Assign labels (like Sales or Support) to phone numbers for clearer outbound communication.
Always Accessible

Respond to customer messages from anywhere using the Elevate Mobile and Desktop apps.

Two Ways to Communicate with Customers in Key2IP Elevate

Now you have two ways to interact with customers using the Elevate Desktop and Mobile apps.

STANDARD BUSINESS SMS

Elevate is set up to communicate via SMS (text) and MMS (images) from a user’s personal business number — person-to-person messaging.

COMPANY MESSAGING
Company Messaging is SMS and MMS communication from a company’s main business number or toll-free number*.

Intuitive, intelligent, informative, with industry-leading support

INCREASE CUSTOMER ENGAGEMENT

Let customers communicate with your business the way they want.

INCREASE EMPLOYEE BANDWIDTH

Reduce inbound call volume by utilizing SMS and MSS options.

STREAMLINE NOTIFICATIONS

When a user claims a text thread, notifications to the rest of the team stop.

PERSONALIZE CONVERSATIONS

Save customer contacts to Elevate for easy identification in future interactions.

INCREASE OUTREACH

Send outbound messages to any US or Canadian phone number or saved contact.

Plans and Pricing

Elevate Company Messaging is available with Key2IP Elevate, our premier cloud communications solution for businesses of all sizes. See our plans and pricing today to learn more about offering your customers a more engaging experience via phone and chat with your business.

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